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Customer Service

Our team is available Monday to Friday (Eastern Time).

Free Shipping

Free shipping to the United States on all orders.

Returns & Refunds

Request an eligible return within 30 calendar days after delivery. Returns are sent by mail to China. Customers pay international return postage for change-of-mind returns; VELLARI pays for defective or incorrect items when a return is required. No restocking fee. Approved refunds are processed within 30 calendar days after receipt and inspection. See our Returns & Refunds Policy.

Secure Payment

Secure environment for online payments
Customer Care

© 2025 VELLARI – All rights reserved

Business operator: LBF EVENTOS E SERVICOS LTDA · CNPJ 28.535.896/0001-22
Business address: Rua Jofre Ferrari, 100, Iriri, Anchieta, Espírito Santo, 29230-000, Brazil.

Logistics and returns center (not our business headquarters): Room 301, Southeast Wing, 3rd Floor, Building 4, No. 52, Baiyang No. 22 Street, Qiantang District, Hangzhou, Zhejiang Province, China.
Contact info@contactvellari.com before sending a return. See our Returns & Refunds Policy for eligibility and return shipping costs.