Terms of service

Last updated: November 9, 2026

VELLARI is operated by LBF EVENTOS E SERVICOS LTDA, CNPJ 28.535.896/0001-22. Business address: Rua Jofre Ferrari, 100, Iriri, Anchieta, Espirito Santo, 29230-000, Brazil. Customer support: info@contactvellari.com.

Terms of Service

Store and orders

These terms govern shopping at VELLARI. Provide accurate order, contact and shipping details. Product pages describe the item and available options. Review the product materials, dimensions, selected variant, price and delivery terms before paying. Screen settings may affect the appearance of colors.

Pricing and payment

Prices and checkout charges are in USD. The checkout displays the total payable, including applicable sales tax, before payment. Standard shipping to accepted US addresses is free with no minimum order. VELLARI assumes applicable import duties and customs charges. The payment methods available for your order are displayed at checkout. Any promotional conditions must be disclosed with the offer. Price changes do not retrospectively alter an existing order.

Order errors or unavailability

If an item becomes unavailable or a material listing error prevents fulfillment, we will contact you with the proposed resolution. If an order cannot be fulfilled, we will cancel the affected item and refund the amount paid for it. We will not substitute a materially different item or increase an existing order's price without your agreement.

Delivery

We currently serve accepted US delivery addresses. Orders ship internationally from China. Estimated total delivery is within 14 business days from order placement, comprising up to 7 business days for preparation and processing plus up to 7 business days for transportation. Read our Shipping & Delivery Policy for details and delivery support.

Returns, refunds and cancellations

You may request an eligible return within 30 calendar days after delivery. Returns are mailed to China. Customers pay international change-of-mind return postage; VELLARI pays for defective or incorrect items when return is required. There is no restocking fee. Approved refunds are processed within 30 calendar days after receipt and inspection of the return. The complete process is in our Returns & Refunds Policy. Contact us promptly to request cancellation or assistance.

Privacy and acceptable use

Our Privacy Policy explains the processing of personal information. Do not use this store for fraud, unlawful transactions, unauthorized access or interference with its operation. Store content and third-party content may be protected by intellectual property rights.

Your rights and policy changes

Nothing in these terms excludes mandatory consumer rights or remedies. We may update these terms for future use of the store; changes do not retrospectively remove rights applicable to an existing order. Contact info@contactvellari.com for questions or order support.